Review Management

Every business has an online reputation, which review management is a crucial part of. Whether you’re just launching your business or you’re an established staple to your community, people are talking about you. Whether it’s positive or negative, it must not be ignored.

While online reputation protection is typically a long-term strategy that requires a lot of attention, it should be thought of as a way to create positive brand awareness & highlight your offerings. Even a negative review can have a positive outcome if managed properly.

Did you know that 90% of consumers read online reviews before visiting or buying from a business? Online reviews also impact nearly 70% of purchasing decisions/

Based on the type of business you own, you may want to consider your online presence on platforms like TripAdvisor, Yelp, Google Business, & Facebook. Need help? We can actively manage your incoming reviews with timely and effective responses, using industry best practices, and sharing the feedback with your business in an organized manner. Reach out for more info!